At Saraswati Wood Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with the Pinewood India website.

By accessing and using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect certain information when you browse our website, submit an enquiry, contact us, request product information, request a quotation, or communicate with us regarding our timber and wood products.

The information we may collect includes:

• Name

• Email address

• Phone or mobile number

• Company or organisation name

• Address and location details

• Product-related enquiry details

• Project requirements or specifications

• Information submitted through contact or enquiry forms

• Any other information you voluntarily provide to us

We may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.

2. How We Use Your Information

The information collected through our website may be used to:

• Respond to product enquiries and requests

• Provide information about our timber and wood products

• Communicate with customers and prospective customers

• Process and manage enquiries submitted through the website

• Provide quotations, product details, specifications, availability, or other requested information

• Understand your product or project requirements

• Improve our website, products, and customer experience

• Understand website usage and visitor preferences

• Maintain website security and prevent fraudulent or unauthorised activities

• Comply with applicable legal and regulatory requirements

We use personal information for legitimate business purposes and in accordance with applicable laws.

3. Information Submitted Through Enquiry Forms

If you submit an enquiry through our website, the information you provide may be used by our team to contact you regarding your enquiry, requested products, quotations, availability, technical requirements, project requirements, or other relevant business communication.

We do not require visitors to provide unnecessary personal information when simply browsing our website.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website performance.

Cookies may help us understand how visitors interact with different pages of our website. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services for purposes such as website hosting, analytics, security, communication, enquiry management, or other website-related functions.

These third-party service providers may process certain information according to their own privacy policies and terms. We encourage users to review the privacy policies of relevant third-party services when applicable.

6. How We Protect Your Information

Saraswati Wood Pvt. Ltd. takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee the absolute security of information transmitted through the website.

7. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with trusted service providers, technical service providers, business partners, or other parties who assist us in operating our website, managing enquiries, communicating with customers, or providing requested services.

Information may also be disclosed where required by applicable law, legal proceedings, governmental authorities, or where reasonably necessary to protect the rights, safety, and security of Saraswati Wood Pvt. Ltd., our customers, or other individuals.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to enquiries, maintain appropriate business records, comply with legal obligations, or resolve disputes.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

9. External Links

Our website may contain links to external websites or third-party platforms. These websites operate independently and have their own privacy policies and terms.

Saraswati Wood Pvt. Ltd. is not responsible for the privacy practices, security, content, or policies of external websites. We recommend reviewing the privacy policy of any third-party website you visit through an external link on our website.

10. Children's Privacy

Our website is intended for general audiences and business users. We do not knowingly collect personal information from children where such collection is prohibited or requires specific consent.

If you believe that a child has provided personal information to us through our website, please contact us so that we can take appropriate steps to address the situation.

11. Your Privacy Choices

You may contact us if you wish to:

• Ask about the personal information we may hold about you

• Request correction of inaccurate information

• Ask questions about how your information is collected or used

• Request deletion of information where applicable

• Withdraw consent for certain communications

Some information may need to be retained where required by law or for legitimate business purposes.

12. Changes to This Privacy Policy

Saraswati Wood Pvt. Ltd. may update or modify this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or privacy practices.

Any updated Privacy Policy will be published on this page with the revised content. We encourage visitors to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us using the details below.

Saraswati Wood Pvt. Ltd.

Email: nishant@saraswatiwood.com

Website: https://pinewoodindia.net/